Securus Technologies is known for their quality inmate regulations mandated by the Public Utility Commission and the federal government. They were once soley responsible for monitoring and surveillance of inmate calls. A fourth quarter audit of inmate provider, Global Tel-Link caught a few irregularities that were quickly corrected and Securus soon decided that they would become an inmate provider and create cheaper rates and more features through innovative technological solutions. They proudly employee over 12,000+ IT professionals with training in a high level of customer service, communication security, and customer interaction. Securus is dedicated to providing services that keep inmates connected to their family.
Securus Technologies Wins Prestigious Customer Service Award
Customer service is a top priority with Securus Technologies. They listen to what their customers want and have a high emphasis on customer resolution. Their high level of customer service excellence has allowed them to win the prestigious Gold Stevie Award. The Gold Stevie Award is the highest award in the nation for customer service. Surprisingly, over seventy five judges were responsible for voting them into the leading inmate communications provider position. Securus Technologies was proud to accept the award for superior customer service. They guarantee their customers will continue to be a top priority along with saving them money and keeping them connected to their loved ones in a correctional facility.
Securus Technologies Features:
You can visit your loved ones over the internet, face-to-face with complete control over the high definition video and the sound. Securus is proud to partner with Vimeo to bring their customers a superior remote visitation opportunity over the internet.
You can leave a voicemail for an inmate through their access account. If they purchase a voicemail account through their commissary, you can leave them a message at any time for them to retrieve at their discretion.
Become a Securus Technologies member today by registering for an account on their exclusive website.